Jamaica Gleaner News - Communicating for successin the workplace: Listening - Wednesday | September 12, 2007

Jamaica Gleaner News - Communicating for successin the workplace: Listening - Wednesday | September 12, 2007: "Rosemaire Voordouw, Contributor The act of listening plays an important role in human relationships, both on the personal and professional level. At the workplace, listening failures can and do cause countless problems every day. The problem with poor listening is that it is a habit. And like all habits you must first break it and then put a new habit in its place. It is, therefore, very important to master the techniques of active listening, and how to use your body language to show that you are really listening to a speaker."

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